Overview
Add Sonar activities to your Zendesk account and add SMS as a channel to your favorite helpdesk tool.
Add SMS as a new channel of communication to help support, and generate tickets around those conversations to keep your sales teams in the loop.
This is a zero code integration that is easy to set up.
Benefits
- Gives support teams the ability to add a new channel of communication to help support
- We generate new tickets around SMS conversations so reps keep context for who they are texting